Contra Costa Medical Career College Online continuing education courses for healtcare professionals

Our online Phlebotomy continuing education program is fully approved and accredited by the California Department of Public Health-Laboratory Field Services.

Phlebotomy Technician

Quality Assurance in Phlebotomy Necessary to Provide Accurate and Reliable Results

Cost of course : $29.99

CEUs earned upon successful completion : 2


This course will cover quality assurance performed in the different departments within the laboratory setting. Key elements of the risk management process will be covered as well as steps in the workflow process, quality, competency and performance assessment and the role this assessment process plays in quality assurance.

Upon successful completion of this course you will earn 2 continuing education units. You will be able to print your certificate immediately upon completion.

The cost of this CDPH-LFS accredited course is $29.99.


  • Define risk and describe the major elements in a risk management program
  • Identify steps in monitoring and evaluating a specimen collection process
  • Give examples of how phlebotomist can participate in quality improvement efforts
  • Describe essential elements of a phlebotomist’s performance assessment
  • Define the terms, abbreviations and numerical values associated with quality assurance in phlebotomy.
  • List the types of records that can be used to monitor the quality of specimen ordering, collection, testing and turn-around-time.
  • Recognize and describe the steps in taking corrective actions and documentation of problems with test requisitions, specimen transport and processing.

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